Where is Greenback Expat Tax Services located?
Greenback was founded in New York, which is where Carrie and David (the founders) are originally from. Our CPAs and EAs are located across the USA and in Australia. We utilize Skype, telephone and email as modes of communication to keep in touch with our clients, wherever they are. We use secure online data rooms to house our clients’ data and to speed up the tax preparation process (no one likes waiting on the mail, be it in the US or abroad).
Who will actually prepare my return?
You will be assigned a qualified accountant (either a CPA or an Enrolled Agent) from the moment you register with Greenback Expat Tax Services, and this accountant will prepare your tax return for you. Your accountant will take the time to get to you know you and your specific situation, answer any questions you have and be on hand the following year to keep you compliant with your US filing requirements. Your tax return will not be outsourced to Egypt, India or anyplace else.
We accept MasterCard, Visa and American Express directly. You can also wire money directly to us, but there is an additional $25 charge for the incoming wire transfer.
How do you keep your prices so much lower than your competitors?
First, we have a loyal customer base that returns to us every year, and they tell their American expat friends about us, too! We could not be more thankful to our customer base.
Secondly, we spend money where it matters — and we don’t think fancy midtown offices and padded expense accounts are where it matters. We keep our expenses limited to ensuring the security of confidential information, keeping the best talent around to prepare your return and making the process of filing US expat taxes as hassle-free as possible!
While we are not the most inexpensive service available (like the companies that use a bulk return process using fill software and questionably qualified tax preparers in low-wage offshore countries), we aim to offer high security and incredible value for the money spent on preparations.
Simply stated, our website is extremely secure. We use the same 128-bit encryption used by international banks around the world. Your information is only accessed by the CPA or Enrolled Agent who is preparing your tax returns.
How do you share documents with a virtual service?
We provide you with a secure data sharing location online, protected by the same 128-bit encryption you find on any international bank’s website. This online location allows you to upload sensitive information with ease and peace of mind. Your information is never shared with anyone outside the company, and is really only seen by your accountant.
Our accountants are all US qualified CPAs and EAs who have specific and extensive experience with expatriate taxation. Once you have engaged us to prepare your US expat tax return, one of our expat accountants will contact you, and this will be the same individual who prepares your US expat tax return.
How can I contact Greenback Expat Tax Services?
You can contact Greenback Expat Tax Services via email (info@greenbacktaxservices.com), or toll-free by telephone (1-888-362-5032).
Why should I choose Greenback over other expat tax preparation providers?
While there are many tax preparation firms available, we pride ourselves in offering a service that is a cut above the rest at a reasonable price. Our accountants are all US qualified CPAs and EAs with significant and specific experience with expatriate taxation. Your accountant will work with you to prepare your return and answer any questions you have before, during or after your return has been prepared. We offer a secure location to upload your documents without making you do all the calculations or fill out endless forms; we make the US expat tax filing process as simple as possible. Your information is 100% safe with our 128-bit encrypted site, and is never shared with a third party. Lastly, we stand behind our services 100% and offer a money-back guarantee in the event that you are unsatisfied with your preparations.
Why should I hire help for my expatriate tax return?
While you may feel comfortable with preparing your US tax return while living in the US, expatriate taxation becomes very complex. There are additional forms and schedules that must be filed in order to maximize the tax savings tools in place to reduce double taxation. Mistakes on your US expat taxes can be very time-consuming and costly. With tax laws that change thousands of times per year, leave it to the experts; you have better things to do on an afternoon than read tax laws and prepare taxes!
Why should I hire Greenback rather than my CPA in the United States?
While your US CPA is most likely more than capable to prepare US income tax returns, he or she may not be familiar with the additional forms and schedules that need to be filed with an expatriate tax return. Failing to do so can result in incorrect return preparations, which are both costly and time consuming to fix. We amend dozens of returns annually that were incorrectly prepared by well-meaning CPAs in the US who are unfamiliar with expat taxation.
