Frequently Asked Questions
Common Client Questions

Check out Greenback’s top client questions. Get all the information you need now!

I will be outside the US for 330 days, but not in one calendar year. Can I still use the Foreign Earned Income Exclusion to reduce my tax bill?

Yes, the Physical Presence Test requires that you be inside a foreign country for 330 days in any 365-day period. This can run from January to December or from June to May. If the time is split across 2 tax years, you will get a pro rata exclusion for each year. If you have not yet been abroad for 330 days but you will be, you can file for an extension using Form 2350, which will allow you to wait until you meet the 330-day requirement.

[back to top]

How does the Coronavirus Pandemic affect tax deadlines in 2020

Update for 2020: Due to the COVID-19 pandemic, the IRS has extended the normal April 15th and June 15th deadlines. All tax filings and payments are now due July 15, 2020. However, we recommend you file as early as possible. Read the latest information on how COVID-19 affects deadlines here.

[back to top]

How will the new tax bill affect me as an expat?

Greenback experts have compiled a list of changes in taxation that expats will encounter under the new law. Some of the deductions and exclusions remain the same, while others have undergone significant changes. Click here to get all the information you need for the upcoming changes to expat taxes!

[back to top]

Can Greenback e-file for me?

For the vast majority of our customers, Greenback can e-file your tax return with the IRS on your behalf. There are some cases in which the IRS does not allow e-filing, such as if you are filing late and/or for multiple tax years at once. In that case, we will inform you and provide you with instructions to file a signed paper version. Then you will need to sign the form and submit directly to the IRS.

There are also times when the IRS e-file system is down – generally at the end of the year when they are updating the system for the coming tax year. In these cases, you will need to print, sign, and mail in a paper version.

[back to top]

Can you still file for me even if I don’t have records or paperwork for my income?

In short, the answer is yes. We have found that in many foreign countries (especially in the Middle East where they have no income tax), the documentation that comes along with your income (if you receive any documentation at all!) can be very different from what you would receive in the US. Fortunately, our experience in dealing with these types of situations allows us to  file your US return anyway.

In situations like these, we will ask that you provide your total income and the total taxes paid. We will also need information on any other income and/or expenses paid out – this would include bank interest and dividends, school payments, childcare expenses, housing costs, etc. Lastly, any proof of employment would help. A statement from your employer which states you are employed will help, should the IRS question your non-W2 income. Having copies of your bank statements that show the deposits you receive from your employer is another good idea.

Generally, once you start working with a preparer, they will request any other necessary information. As each situation is different, these documents may vary depending on the circumstances!

[back to top]

How can I contact Greenback Expat Tax Services?

Due to the many time zones we operate in, the best way to contact us is via email: info(at) If you prefer to speak via phone, you may also call us toll-free by telephone: 1-888-362-5032.

[back to top]

I made a mistake on my taxes several years ago and just now realized that I could have excluded that tax paid. Can I amend the return and get a refund?

The IRS has a statute of limitations in place that limits the length of time where one can claim a refund. For those who filed a 1040, you have 3 years after the due date of the return, or 3 years after the date the return was actually filed, whichever is later.

For more information, the IRS website has a list of specific rules.

[back to top]

My only significant income is a scholarship from a research foundation, which is not taxable under my country’s tax laws. How much (if any) of this scholarship needs to be declared on my US tax return?

In most cases, the scholarship will be taxable in the US. Unfortunately, there is a clause in most tax treaties that makes the tax-free status inapplicable when you’re a US citizen or permanent resident.

[back to top]

What are the tax deadlines in the USA?

The US tax year is the same as the calendar year, and resident aliens need to file their taxes by April 15th (this is the same for all US citizens living in the USA). In addition, if you have more than $10,000 in all of your foreign bank accounts, then you will also need to file a Foreign Bank Account Report (FBAR). Note that the FBAR deadline is the same as the federal filing deadline – and you may file an extension for up to six months.

Please note: if you owe tax to the US, your interest will start accruing from the first tax deadline – April 15th. Additionally, if you did not request an extension to October 15th, a late payment penalty of 5% may be assessed each month until the tax is paid.

(Update for 2020: Due to the COVID-19 pandemic, the IRS has extended the normal April 15th and June 15th deadlines. All tax filings and payments are now due July 15, 2020. However, we recommend you file as early as possible.)

[back to top]

What income is reportable on my US tax return?

The IRS taxes its citizens and resident aliens on their worldwide income. If you have savings and investments outside the USA, these would be taxable by the IRS; however, if you have paid tax on these savings and investments locally, you may receive a tax credit on your US taxes for the amounts paid to the foreign government.

[back to top]