Frequently Asked Questions
US Expat Tax Services and Pricing

Greenback is the expert in providing expat tax services at competitive pricing. Discover our US expat tax filing fees and what they entail!

Does Greenback add sales tax or VAT?

Here at Greenback, we work very hard to keep our prices as low as possible for our clients. In addition to our flat fees, one of the bonuses of working with Greenback is that we do NOT charge sales tax or VAT.

This means you automatically save about 20% just by choosing Greenback compared to a firm in Europe, Australia or Canada!

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Can you file Form 1120S (for my S-corp) and how much would it cost?

We can file the tax documents for all types of small businesses including an S-corp. Specifically for an S-corp, you would file using Form 1120S (and then report the income on a K-1 along with your personal tax return). In this case, we would charge $485 to complete Small Business Tax Returns (Forms 1065, 1120, 1120-F, 1120-S) and $485 to complete your 1040 and the associated forms, including the K-1.

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How do you treat employer contributions to the Australian superannuation plan?

The Australian superannuation fund often causes confusion for American expats residing in Australia. Especially when it comes time to report it on your US returns! One of the biggest questions we receive is how the employer contributions are treated.

Employer contributions should be treated like compensation. So, for foreign tax credit purposes, it will fall in the general income category. These contributions would need to be included in the return (as income). If you are considered a highly compensated employee, some additional rules apply.

A highly compensated employee is currently an individual receiving salary of $110,000 or more. In this case, you should also look to include the growth in the fund (so earnings minus expenses) in addition to the contributions. Fortunately, a foreign tax credit can be claimed for the 15% contributions tax. Neither the employer contributions nor growth can be considered “earned income” when calculating the foreign eaned income exclusion.

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After I have referred a friend to Greenback, when do I receive my referral gift certificate?

Once your friend completes a Federal return with us, you will receive your $25 gift card within the first few days of the following month. So, if your friend completes his return in April, you will receive your gift card in early May.

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When do I have to pay for my Greenback services?

When we prepare your returns, we want you to be 100% satisfied before you pay anything! As such, there is nothing due upfront. Instead, your invoice will be sent after your return has been drafted. This gives you the chance to work with our system, our process and your accountant (and be completely satisfied with all these things) before you have to address your invoice. We generate the invoice when the draft return has been uploaded to your secure file, and we ask that you pay the invoice within 5 business days. Once you have approved your draft return and paid the invoice, your final tax return will be uploaded to your secure file. If we are able to e-file your return, we will do so, but if we are unable to e-file, you will need to print, sign and mail in your tax return.

 

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How does the expat tax preparation process work?

1. Once you confirm you’re ready to get started, we will send you a copy of our tax questionnaire, and one of our accountants will contact you via email to introduce himself or herself, answer any preliminary questions and learn a bit more about your particular situation.

2. Your accountant will also set up a private folder for you in our secure data portal (which you can use to safely transfer your tax documents to us). If you have any questions about any of the documents needed or the tax questionnaire, please don’t hesitate to email your accountant for clarification.

3. Once you have uploaded all of your tax documents and your questionnaire, your accountant will get started on preparing your return. We aim to have a draft to you within 5 days and it’s often much faster than that.

4. When your return is prepared, your accountant will send you a “client review” file (essentially, a draft return). You will also receive an invoice at this time. Payment is due five days after your draft return is sent to you. We accept Visa, MasterCard, American Express, Diner’s Club or JCB. Once you are satisfied with the return and have paid your invoice, we will then upload your final return to your private folder. We will also e-file your return at this time, if we are able to do so. We will keep your tax return in the secure data portal so you will have access to it, and so your accountant will be available to answer any additional questions you may have about your return or future tax planning needs.

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How can you guarantee satisfaction on your US expat tax services?

At Greenback we stand behind our services 100%. Your final return will not be uploaded until you have confirmed that you are satisfied with the draft return provided by your accountant. As an additional measure of comfort, we offer a 100% money-back guarantee in the event that you are unsatisfied with your return preparation.

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Do you have a referral program?

We do! If you refer one of your friends to us using our Refer-A-Friend program and they complete their US taxes with us, we will send you a $25 Amazon gift card. It’s that simple!

Even better, we will do this for each friend you refer who uses us to prepare their taxes. If two of your friends decide to work with us, then that’s a $50 gift card for you. If six of your friends decide to work with us, you will get a $150 gift card! There is no limit to the number of friends you can refer to Greenback, and the gift cards will be sent in the month following when your friend completes his/her return.

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How can I spread the word about Greenback Expat Tax Services?

There are multiple ways to spread the word about Greenback. You can head on over to our Facebook page, give us a “Like” and share your experience with your friends and why they should use us for their US expat taxes.

You can refer us directly to your friends via our Refer-a-Friend Program, and when your friends complete their taxes with us, we will send you a $25 Amazon gift card as a thank you!

If you are a member of any expat groups (or just groups that have lots of expats), put up a post on their website or intranet letting them know about us. Make sure they know to tell us that you referred them!

Remember, we love feedback – positive and constructive!  The best place to provide us with feedback is via our Customer Review Page. Please feel free to tell us what you did and did not like about your experience as we always welcome suggestions for improving our process.

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How long does it take to prepare a US expat tax return?

While the amount of time varies depending on complexity, we aim to turn around all tax returns within 5 business days of receiving all of your tax documentation (including your questionnaire and the supporting documents). We can usually complete your return much faster than this, but during the busy season, things can move a bit slower (hence the 5 days!). If you need a quicker turnaround, please let us know and we will do our best to expedite your return and meet your deadlines.

Note: the quicker you provide us with the necessary information, the quicker we can get started on your return!

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