The answer is simple – we are the US expat tax preparation experts. Filing taxes can be simple and hassle-free when you are working with a company who understands the challenges of filing as an American living overseas. Our owners, David and Carrie McKeegan, were expatriates themselves and were frustrated by how difficult (and expensive!) it was to file their US taxes. So they created Greenback Expat Tax Services—the kind of company they would want to work with themselves!
Here are even more reasons to choose Greenback:
Carrie and David knew that nothing was more important than finding highly experienced CPAs and IRS Enrolled Agents who specialized in expat taxes. Our team of CPAs and IRS Enrolled Agents have decades of experience and work with expats 100% of the time—that’s all we do here at Greenback Expat Tax Services! In order to find the most qualified accountants, the Greenback team works virtually across the world. Due to this unique setup, we are not restricted by geographic location and it allows us to find the most experienced accountants and professionals. The team works collaboratively to share their knowledge and expertise to ensure our clients get the most accurate expat tax preparation.
Some companies say they are customer-service focused, but Greenback truly cares about each and every client. We strive to exceed expectations every step along the way. In addition to being expat tax experts, Greenback accountants are committed to the highest level of customer service. Expats are often hesitant to prepare their taxes entirely online—it isn’t easy to trust something so personal to someone you have never met! We understand—and we only hire accountants who have expertise and a strong commitment to providing the best possible experience for our clients. Each team member goes the extra mile to take care of our clients. Whether it is finding every possible deduction to reduce your tax liability or providing a timely answer to a question, all Greenback team members must go above and beyond the call of duty!
Fair, Honest Pricing
We believe in providing fair, honest, and straight-forward pricing which is why all of our services are flat-fee pricing. We guarantee there are no hidden fees anywhere and we even offer a pricing calculator to allow our clients to get an accurate estimate of their costs based on their individual needs. This means you know exactly what you will pay for the expat tax services you need. Check out our list of services to see all of our flat-fee prices.
Greenback’s mission is to provide a simplified, hassle-free experience and our tax preparation process is designed to be as easy as possible:
- Step 1- Register online and an accountant will be in touch within one business day.
- Step 2- Upload your Client Questionnaire and tax documents to your personal, secure online folder.
- Step 3- Review your draft return (which is uploaded by your accountant to your secure folder).
- Step 4- Pay your invoice and file your return (usually accountants can e-file on their client’s behalf)
Expat tax returns are completed within 5 days of receiving a client’s documents. Simple and efficient!
Easy to Work With
The process of filing US taxes with Greenback is fast and easy with our online system for sharing documents. But even more importantly, our accountants do all the heavy lifting when it comes to your tax return. We don’t make you do any of the financial calculations (as many firms do)—that’s our job! We also take great care to explain taxes in simple terms that you can understand. No one likes tax jargon and our accountants are excellent communicators who truly want you to understand what they are doing and why. Clients are always encouraged to ask questions at any time and they receive timely, accurate and understandable answers.
We use the highest security standards so your private information stays private as we completely understand the hesitancy to share personal information over the internet. When the company began in 2009, people generally weren’t as comfortable working virtually as they are today. But we have continued to evolve over time, constantly refining our security standards to match the latest technology available. The client’s privacy and security is paramount which is why Greenback uses 256-bit data encryption. This is the same encryption that most banks use. We also provide each client with a personal, secure online folder to upload their secure files. This secure folder is password-protected and only their accountant has access to the files.
Every expat has a unique set of circumstances—expat taxes are not one-size-fits-all! We take the time to really understand our client’s situation so we can provide the best advice and service possible. Many of our clients have had bad experiences in the past filing US taxes with other firms, and our goal is to make their next experience the very best one. We know taxes will probably never be fun, but we like to think we make it a little less painful! Our accountants always look to maximize deductions and refund opportunities, but we won’t put you at risk with the IRS to do so. We won’t work with a client who asks us to do something we aren’t comfortable doing.
Commitment to Improving
Nothing makes us happier than receiving a glowing testimonial from a happy client. But believe it or not, we are just as happy hearing from clients when they pass on suggestions for improvement! We pride ourselves on listening closely to the input from our clients and strive to continually improve in every aspect of the business. Client feedback is so important and we take each and every comment to heart. It is a testament to our company that we have so many positive reviews from our clients. When a client takes time out of their day to let us know how much our expat tax services have helped them, it means so much—and pushes us to be even better. To find out what our clients are saying, click right here!