Privacy Policy
Last Updated: May 8, 2025
1. OVERVIEW
GBET GROUP, LLC. DBA GREENBACK EXPAT TAX SERVICES (together with its subsidiaries, divisions, and brands, collectively, the “Company”) operates and provides the website at www.greenbacktaxservices.com and other subdomains that include greenbacktaxservices.com (collectively known as the “Site”) and all related materials and tax preparation, consultations, tax return, and other online services provided by the Company (together with the Site, the “Services”). Visitors and any users of the Services are referred to as “user,” “you,” and “your,” and the Company is also referred to as “we,” “us,” and “our.”
We are committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through the Services. Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using the Services, you agree to this Privacy Policy, without modification, and acknowledge reading it.
This Privacy Policy describes and applies exclusively to personal information (as defined below) that we collect on or in connection with the Services, and in texts, emails, and other electronic communications sent through or in connection with the Services. However, note that other privacy practices or policies may apply depending on how you interact with us, the financial products or services you may ultimately obtain from us, and any applicable laws that we are subject to as a tax preparation services provider, such as the Gramm-Leach-Bliley Act (“GLBA”). For more information, please see our GLBA Privacy Notice.
Except as otherwise provided in this Privacy Policy or as required by applicable law, this Privacy Policy does not apply to information that is collected by any app, website, or third party beyond the Services. If you visit any other app, website, or third party that we mention or link to, be sure to review its privacy policy before providing it with any information, as that privacy policy will apply to your interactions with that app, website, or third party.
Except as otherwise provided in this Privacy Policy, “personal information” is information that identifies, relates to, describes, is capable of being associated with, or otherwise could reasonably be linked, directly or indirectly, with you. “Personal information” does not include information which is generally not considered “personal information” under applicable law, is otherwise exempted under applicable law, such as information which is publicly available or subject to special data privacy laws and/or regulations, or information not otherwise considered “personal information” under applicable law.
2. INFORMATION WE COLLECT, HOW WE COLLECT IT, AND HOW WE USE IT
We collect several types of information from and about you as a result of your use of the Services and as a result of your communication with us. For example, we collect information directly from you, such as when you subscribe to our newsletter, receive our content, participate in surveys, fill out a form, purchase a product or service, and/or communicate with us via email or social media. We also collect information about you automatically when you use the Services. We may also collect personal information from third parties, such as our payment processors, advertising networks, and/or analytics providers.
This information may include:
- Various categories of personal information, such as:
- Identifiers, including your name, email address, username and password for the Services, phone number, address, and other similar identifiers.
- Information you provide to us to prepare or file your tax return, including your name, Social Security number, date of birth, driver’s license number or other governmental identification number, employment information, income, marital status, deductions, credits, and any other information necessary to accurately complete your tax return.
- Payment information, such as billing address, credit card information, bank account and routing number, and other financial information, specifically for the purpose of paying taxes due, facilitating refunds, or completing certain other transactions.
- Commercial information, such as a record of your orders, purchase history, and shopping behavior and preferences.
- IP address and other unique device identifiers.
- Geographical information.
- Personal information provided by you through your interactions with us in social media.
- Internet or other electronic network activity information, such as information about your internet connection and the equipment you use to access the Services; IP address, approximate location, and other unique device identifiers; your activity on the Services; and other usage details collected through your use of the Services.
- Any other personal information that you may submit to us, such as personal information included on uploaded documents such as a Form W-2, Form 1099, or foreign equivalents, or that may be included in the information provided to us by third parties.
- Inferences drawn from any of the above.
- Information that is about you but does not individually identify you, such as information which has been de-identified or aggregated in a manner where it can no longer be used to identify you.
- Any other information, including personal information, which you disclose or share.
When you purchase our Services, we will receive and store certain personal information that you provide to us in the registration process and throughout your use of the Services, whether through the Services or by email. This information may include your name, address, phone number, social security number, credit card information, birth date, gender, occupation, marital status, email address, and other similar personal or preference data that you provide to us. Whether or not you provide such information to us is completely your own choice. However, you understand that due to the nature of our Services, we cannot provide our Services to you if you do not provide us with such information. As permitted by law, we process this data to supply our Services to you, including by automated means. The legal basis for processing is your consent and your affirmative action to engage us to provide the Services.
Section 7216 of the Internal Revenue Code specifically governs the use and disclosure of information provided for, or in connection with, the preparation of a tax return and requires that we obtain your consent for the use and disclosure of such information. Such information may also be considered nonpublic personal information, as defined by and protected under the GLBA. Some states may also have additional laws and regulations related to the use and disclosure of the same information. We use such information only in accordance with those applicable laws and regulations to prepare and assist in preparing your tax return; to provide services associated with preparing your tax return; to allow tax professionals to assist you with questions or tax preparation; to operate our tax preparation business as necessary (e.g., for internal administrative purposes); to obtain, manage, or market services in connection with the preparation of tax returns; and to provide you with other products and services you specifically request or consent to, or as otherwise required or permitted under applicable law.
As permitted by law, we may process personal information, including name, email, geographical information, personal preferences, and other information you provide us for the purpose of participating in surveys, subscribing to our email notifications, free content, and/or newsletters, as well as communication data that you send to us either through email, social media, or other posting and/or communication methods. We process this data for the purposes of communicating with you, to deliver relevant website content, and for the purposes of sending you marketing content and/or emails, including by automated means. The legal basis for this process is consent or our legitimate interests, which is to grow our business and keep records which may be needed to pursue or defend a legal action.
As permitted by law, we and our third-party service providers, such as Google, may use cookies and other technologies to automatically collect and store certain types of information about your use of the Services. This may include your IP address, browser type, operating system, geographical location, page views, website navigation paths, clickstream information, and frequency and/or pattern of your use of the Services. This information is collected through our analytics tracking systems and is used to analyze the use of the Services, to deliver relevant content and advertising, and understand our users. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See Section 7 (Your Privacy Choices) for information on how you can opt out of behavioral tracking and how we respond to web browser signals and other mechanisms that enable you to exercise choice about behavioral tracking. The legal basis for processing is our legitimate interest, namely monitoring and improving the Services and our marketing. Please see our Cookie Policy for additional information regarding cookies.
We may use third-party cookies and other third-party tracking technologies from third-party analytics providers to help us market, troubleshoot, and provide information about our products and services.
For example, we use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on traffic, usage, and trends. We may use Google Analytics to recognize you and link the devices you use when you visit the Services on your browser or mobile device, login to your account on the Services, or otherwise engage with us. We may share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with the Services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s site “How Google uses data when you use our partners’ sites or apps” located at https://www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.
Microsoft may collect or receive personal information from you to provide Microsoft Advertising. For information on how Microsoft collects and processes your information, review the Microsoft Privacy Statement at https://privacy.microsoft.com/enus/privacystatement.
As permitted by law, we may also use the personal information that we collect about you or that you provide to us:
- To validate your identity and help us maintain the safety, security, and integrity of the Services, as well as our other products, services, databases, and technology assets.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, such as to prepare your tax returns.
- For testing, research, analysis, and development, including to understand our audience, develop and improve new products and services, and to develop and improve the Services and the Company.
- To respond to law enforcement requests and, as required by applicable law, court order, or governmental regulations.
- To evaluate, negotiate, or conduct a merger, divestiture, restructuring, reorganization, dissolution, other sale, or transfer of some or all of our assets, or the negotiation thereof, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users and customers is among the assets transferred.
- To fulfill any other purpose for which you provide it.
- For any other purpose with your consent.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including some advertisements, on the Services are served by third parties, including advertisers, ad networks and servers, content providers, and social media or other application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Section 7 (Your Privacy Choices).
3. MARKETING AND ADVERTISING
As permitted by law, the above information may be used to send you marketing communications about the Services or our business or products. The legal basis for this type of processing is either consent or our legitimate interests in growing our business. We may send you such communications at your request and/or if you agreed to receive such communications. You may opt out of such communications at any time through the “unsubscribe” button in each email or by contacting us at help@greenbacktaxservices.com.
Any of the above information may be used to deliver advertisements to you, including through Facebook Ads, Instagram Ads, Google Ads, and/or other similar third-party advertisements. We may also use such information to understand the effectiveness of our advertising. The legal basis for this type of processing is our legitimate interest to grow our business through marketing and advertising.
4. DISCLOSING YOUR PERSONAL INFORMATION
We disclose your personal information with trusted third parties who provide support in running the Services, as well as those parties and services that help administer the Services, including the Internal Revenue Service (“IRS”), applicable state tax authorities, and our third-party service providers. As permitted by law, we may disclose your information as described herein:
- Subsidiaries and Affiliates. We may disclose personal information to any of our subsidiaries and affiliates.
- Communications with the IRS and State Tax Authorities. We use the personal information you provide for our internal purposes, and for providing you with our Services. This can include processing your personal information; completing IRS and other governmental forms on your behalf using such information; and transmittal of such forms to the IRS, state tax authorities, and other such governmental entities.
- Third-Party Service Providers. We may contract with third-party service providers, contractors, advisors, and other third parties to provide certain services for our business, such as additional processing or review of your tax return, credit card processing, and computer system services. We provide the information needed for these service providers to perform these services. The information we provide may include personal information. However, these service providers are not authorized to use any of the information we share with them for any purposes other than to provide services to us.
- Marketing Providers. We may share certain information with marketing providers that help us target advertisements to individuals who may be interested in learning more about our Services and who help us supplement personal information we already have about you.
- Persons Who Acquire Our Assets or Business. We may disclose personal information to an actual or prospective buyer or other successor in the event of an actual or proposed merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.
- As Required or As Permitted by Law; As Required to Protect the Company. We may disclose information that we have collected to governmental agencies and other organizations assisting us in fraud prevention or for investigative purposes. We may do so when permitted or mandated by court order, law, or legal process; trying to protect against or prevent fraud; attempting to prevent unauthorized or improper transactions; investigating fraud or improper conduct that has already taken place; or protecting the rights, property, or safety of the Company, our customers, or others.
We disclose information provided for, or in connection with, the preparation of a tax return only in accordance with applicable laws and regulations to prepare and assist in preparing your tax return; to provide services associated with preparing your tax return; to allow tax professionals to assist you with questions or tax preparation; to operate our tax preparation business (e.g., for internal administrative purposes); to obtain, manage, or market services in connection with the preparation of tax returns; and to provide you with other products and services you specifically request or consent to, or as otherwise required or permitted under applicable law.
As permitted by law, we may also disclose your personal information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or otherwise with your consent.
We may use or disclose aggregated information about our users and information that does not identify any individual without restriction.
5. ANTI-SPAM POLICY
We comply with anti-spam laws, including the CAN-SPAM Act of 2003. If you opt-in to receive our newsletter or other marketing communications, the option to unsubscribe from such marketing communications will be included in every email.
6. COOKIES
By accessing or using the Services, you are consenting to the use of the technologies described in our Cookie Policy to collect both personal information and non-personal information and to the storage of information on your device or web browser as described below. Please see our Cookie Policy for additional information regarding cookies.
7. PRIVACY CHOICES
We strive to provide you with choices regarding the personal information you provide to us. We have gathered the following mechanisms to provide you with control over your information:
- Tracking Technologies. You can refuse or disable some or all cookies, whether by initially refusing cookies when you visit the Services or by setting your browser to refuse, delete, or disable cookies. If you refuse, delete, or disable cookies, some parts of the Services may then be inaccessible or not function properly. Note that the Services do not currently respond to “do not track” (DNT) signals.
- Device Permissions. Mobile devices offer permission systems for specific types of device data and notifications, such as phone contacts, pictures, location, and push notifications. You can change your settings on your device to either consent to or refuse the collection or processing of the corresponding information or the display of the corresponding notifications. If you disable or refuse certain permissions, the Services may then be inaccessible or not function properly.
- Promotional Offers from Us. If you do not wish to have your contact information used by us for promotions, you can opt-out by unsubscribing from any emails you receive from us. Additionally, you can also always opt-out by contacting us as provided below.
- Accessing, Correcting, Updating, and Deleting Your Information. To access, correct, update, or delete certain information, you can log in and edit your profile, or you can contact us as provided below. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause that information to be incorrect.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website, https://thenai.org/opt-out. Similarly, you can opt out of receiving targeted ads from members of the Digital Advertising Alliance (“DAA”) on the DAA’s website, https://www.privacyrights.info.
8. THIRD-PARTY LINKS
The Services contain links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third-party websites or resources. Links to such websites or resources do not imply an endorsement by or affiliation with the Company. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
9. DATA SECURITY AND BREACH RESPONSE
We strive to protect your information from any unauthorized access, misuse, or disclosure. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of personal and tax information, we have put in place reasonable physical, technical, and administrative procedures to safeguard and secure the information we collect online. We may allow access to your personal information to our employees, contractors, and service providers that need to know such data to perform necessary business services. Personal information will be kept confidential and employees and/or contractors will only have access to it when necessary.
We have taken steps to build and manage a system that you can use with confidence. We use sophisticated encryption and authentication tools to protect the security of the personal information that you share with us. When you upload your private documents to the Services, we will encrypt this information before it travels over the internet using industry standards for secure online transactions.
Unfortunately, no data transmission over the internet can be guaranteed to be secure, and we cannot guarantee the security of your personal information transmitted in connection with the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures. You acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Services without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. You agree to notify us for any breach of security or unauthorized use of your information.
Additionally, you understand that certain areas of the Services, such as comment or review forms, are not considered protected. Any information you disclose in these forms could be intercepted by third parties. You should never transmit any private documents or other personal information to us by email. If you do send information to us by email, you should use password protected files and you should not send the password for such files in the same email. We recommend that you use our secure online upload services that we set up for you when you use our Services.
10. DATA RETENTION AND DESTRUCTION
Personal information that we process for any purpose shall not be kept for longer than is necessary to fulfill its collection purpose or to satisfy a legal or accounting purpose. In addition, Federal law requires that our Company retain, for the Internal Revenue Service (IRS), electronically filed tax return data for a period of at least six (6) years. It is our policy that we will generally keep the tax return information you provide for at least six (6) years or longer. In some cases, your data may be anonymized for research purposes and used indefinitely. If your data no longer meets any of the above criteria, personal information will be deleted or otherwise disposed of in a safe and secure manner.
11. INTERNATIONAL TRANSFERS
The Services are hosted on servers located in the United States, and we may also use service providers located inside and outside the United States. If you are located outside of the United States, please note that we may transfer information, including personal information, to the United States and other countries, which may not have the same data protection laws as your jurisdiction, and you consent to the transfer of your personal information to, and the storage and further processing of your personal information in, the United States and other countries.
If you are an individual resident in the province of Quebec, please note that your personal information will be transferred and processed outside of Quebec
12. CHILDREN’S PRIVACY
The Services are not directed to nor intended for use by anyone under eighteen (18) years old (a “Child” or “Children”). We do not knowingly collect personal information from Children. Children are not authorized to use the Services. If you are a Child, please do not provide any personal information to, on, or through the Services. If we learn we have collected or received personal information from a Child, we will delete that information. If you believe we might have any information from or about a Child, please contact us as provided below.
13. CHANGES TO THIS POLICY
We reserve the right to review and revise this Privacy Policy from time to time, without prior notice, subject to applicable legal requirements. The date this Privacy Policy was last reviewed and/or revised is noted at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
14. HOW TO CONTACT US
To ask questions or comment about your personal information, this Privacy Policy, or our privacy practices, you may contact us:
- Via phone at 888-362-5032;
- Via email at help@greenbacktaxservices.com; or
- Via mail at 2885 Sanford Ave SW # 14877, Grandville, MI 49418.
15. NOTICE FOR INDIVIDUALS LOCATED IN THE EEA, SWITZERLAND, OR THE UK
This Section 15 applies exclusively to visitors and users of the Services (“Data Subjects”) who are located in the European Economic Area (“EEA”), Switzerland, or the (“UK”).As indicated above, our lawful basis for processing your personal information is your consent or, as the case may be, performance of your contract with us, our legitimate business interest or the legitimate interest of our affiliates or other third parties in the activity described above, or for our compliance with a legal obligation. If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), these interests include, without limitation, to provide our Services and communicate with you as necessary to provide our Services to you, such as when we respond to your queries, improve our Services and develop new ones, and for our marketing activities.
We want to make sure you are fully aware of all of your data protection rights. If you are a Data Subject, you have the following rights:
- Right to Access. You have the right to request copies of your personal information. If you require more than one copy, we may charge you a reasonable fee.
- Right to Rectification. You have the right to request that we correct any inaccurate personal information, or to complete any personal information which is incomplete.
- Right to Erasure. You have the right to request that we erase your personal information, under certain circumstances.
- Right to Restrict Processing. You have the right to request that we restrict the processing of your personal information, under certain circumstances.
- Right to Object to Processing. You have the right to object to our processing of your personal information, under certain circumstances.
- Right to Data Portability. You have the right to request we transfer data that we have collected to you or directly to another organization, under certain circumstances.
- Right to Withdraw Consent. You have the right to withdraw your consent, explicit or otherwise, at any time. If we rely on your consent as the legal basis for our processing of your personal information, we will refrain from processing your personal information.
- Right to Object to Automatic Decision-Making. You have the right not to be subject to automated decision-making.
If you are a Data Subject and would like to exercise any of these rights, please contact us as provided above.
For your protection, we may need to verify your identity before fulfilling your request. If we need more information to process a request, we will contact you by email or, if we do not have your email address on file, by the same method the request was made. We will try to comply with your request as soon as reasonably practicable and within the time periods required by applicable law. If we do not honor a request for legal or other reasons, we will explain why we did not honor the request, the right to appeal, and any right to file a complaint.
For the purposes of the General Data Protection Regulation, the data controller for personal information that we collect from you is GBET GROUP, LLC. DBA GREENBACK EXPAT TAX SERVICES, 2885 Sanford Ave SW # 14877, Grandville, MI 49418, help@greenbacktaxservices.com.
If you wish to contact our EU Representative:
Please contact VeraSafe using this contact form:
https://verasafe.com/public-resources/contact-data-protection-representative
or via telephone at: +420 228 881 031.
Alternatively, VeraSafe can be contacted at:
VeraSafe Ireland Ltd.
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P
Ireland
If you wish to contact our UK Representative:
Please contact VeraSafe using this contact form:
https://verasafe.com/public-resources/contact-data-protection-representative or via
telephone at: +44 (20) 4532 2003.
Alternatively, VeraSafe can be contacted at:
VeraSafe United Kingdom Ltd.
37 Albert Embankment
London SE1 7TL
United Kingdom
If you are a Data Subject and feel we have not resolved a privacy concern related to personal information processed or transferred by us, you have the right to submit a complaint to a supervisory authority. In the EEA, you have the right to lodge a complaint with your local data protection supervisory authority. In Switzerland, you have the right to lodge a complaint with the Federal Data Protection Information Commissioner. In the UK, you have the right to lodge a complaint with the Information Commissioner’s Office.
16. NOTICE FOR INDIVIDUALS LOCATED IN CANADA
This Section 16 applies exclusively to visitors and users of the Services who reside in Canada. We provide this notice to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). We strive to protect your privacy by following each of the fair information principles set out by PIPEDA.
We want to make sure you are fully aware of all of your data protection rights, which include the following rights:
- Right to Access. You have the right to confirm that we hold personal information about you, receive an explanation about how we use your personal information, and obtain access to your personal information.
- Right to Rectification. You have a right to examine and challenge the accuracy and completeness of your personal information, and have your personal information amended where appropriate.
- Right to Withdraw Your Consent. You have the right to withdraw your consent to processing your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
If you are resident of Quebec, Quebec law provides you with additional rights regarding the use of your personal information, which include:
- Right to Cease Dissemination. If the dissemination of your personal information is contrary to the law or a court order or if certain other conditions specified in the applicable law are met, you have the right to request that we cease dissemination your personal information.
- Right to De-Indexation or Re-Indexation. If the dissemination is contrary to the law or a court order or if certain other conditions specified in the applicable law are met, you have the right to request that we de-index any hyperlink attached to your name and providing access to personal information by a technological means. If certain conditions are met, you have the right to request that we re-index a hyperlink attached to your name and providing access to personal information by a technological means.
- Right to Portability. You have the right to request that computerized personal information collected from you be communicated to you in a commonly used technological format as well as to any person or body authorized by law to collect such information.
If you would like to exercise any of these rights, please contact us as provided in Section 14.
For your protection, we may need to verify your identity before fulfilling your request. If we need more information to process a request, we will contact you by email or, if we do not have your email address on file, by the same method the request was made. We will try to comply with your request as soon as reasonably practicable and within the time periods required by applicable law. If we do not honor a request for legal or other reasons, we will explain why we did not honor the request, the right to appeal, and any right to file a complaint.
We recognize that we are responsible for personal information under our control. We have designated our CEO as our privacy official to ensure privacy compliance, including PIPEDA compliance. If you have any concerns about our privacy practices and policies, you can contact our CEO at help@greenbacktaxservices.com. We will thoroughly investigate any complaints received and try to substantively respond within thirty (30) business days of its receipt. If we need more time, we will inform you of the reason and extension period.
If our CEO is unable to resolve your concern, you may also contact the Office of the Privacy Commissioner of Canada.
17. NOTICE FOR INDIVIDUALS LOCATED IN CALIFORNIA
This Section 17 applies exclusively to visitors and users of the Services who reside in California. California’s “Shine the Light” law (California Civil Code Section 1798.83) permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not currently disclose personal information to third parties for their direct marketing purposes.
18. NOTICE FOR INDIVIDUALS LOCATED IN NEVADA
This Section 18 applies exclusively to visitors and users of the Services who reside in Nevada. Nevada provides its residents with a limited right to opt-out of certain personal information sales. Nevada residents who wish to exercise this sale opt-out right may email us at help@greenbacktaxservices.com. Please include “Nevada” in your email subject line and include the following information in your email: (i) your name, (ii) Nevada resident address, and (iii) email address. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Cookie Policy
Last Updated: May 9, 2025
1. Introduction
GBET GROUP, LLC. DBA GREENBACK EXPAT TAX SERVICES (together with its subsidiaries, divisions, and brands, collectively, the “Company”) operates and provides the website at www.greenbacktaxservices.com and other subdomains that include greenbacktaxservices.com (collectively known as the “Site”) and all related materials and tax preparation, consultations, tax return, and other online services provided by the Company (together with the Site, the “Services”). Visitors and any users of the Services are referred to as “user,” “you,” and “your,” and the Company is also referred to as “we,” “us,” and “our.”
This Cookie Policy explains what cookies are, how we use cookies, how third parties we partner with may use cookies on the Services, and your choices regarding cookies.
2. What are Cookies?
To allow the Services to work properly and to provide you with a personalized experience, we sometimes place cookies on your device. A cookie is a small file containing a string of characters that is sent to your browser when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences, and other information, such as what pages you visit, your IP address, or how you arrived on the website. We use cookies, Google Ads, and other tracking technologies to your device in order to uniquely identify you and improve the quality of our Services and/or advertising. Ultimately, cookies and similar technologies seek to allow us or a third party to recognize you and make the Services more useful to you.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your browser.
3. What Types of Cookies Do We Use?
We use both session cookies (i.e., last only for one browser session) and persistent cookies (i.e., which remain your browser until they expire or are affirmatively deleted). Additionally, we use both first-party cookies (set by us) and third-party cookies (set by third-party service providers). We and our third-party service providers use cookies to receive and store certain types of information whenever you interact with the Services through your computer or mobile device.
4. How Do We Use Cookies?
Cookie information allows us to enable certain functions of the Services, to store your preferences and settings, and to analyze your use of the Services and improve your experience on the Services. We and our service providers use cookies to receive and store certain types of information whenever you interact with the Services through your computer or mobile device.
Below is a detailed description of the purposes for which we use cookies on the Services.
- Necessary Cookies. Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
- Functional Cookies. Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
- Analytics Cookies. Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
- Performance Cookies. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
- Advertisement Cookies. Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
- Uncategorized. Other uncategorized cookies are those that are being analyzed and have not been classified into a category yet.
5. How You Can Control Cookies
When you visit the Services, you may receive a notification banner that allows you to select your preferences regarding cookies.
You are also able to manually manage your cookies, delete cookies, or instruct your browser to refuse, delete, or disable cookies. Please visit the help pages of your browser for more information.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some parts of the Services may then be inaccessible or not function properly.
6. Where You Can Find More Information about Cookies
You can learn more about cookies at the following third-party websites:
- AllAboutCookies: http://www.allaboutcookies.org/
- Network Advertising Initiative: http://www.networkadvertising.org/
7. Questions About How to Contact Us
If you have any questions, concerns, complaints, or suggestions regarding this Cookie Policy or otherwise need to contact us, you may contact us:
Via mail at 2885 Sanford Ave SW # 14877, Grandville, MI 49418.
Via phone at 888-362-5032;
Via email at help@greenbacktaxservices.com
