Last Updated May 8, 2025
1. OVERVIEW
GBET GROUP, LLC. DBA GREENBACK EXPAT TAX SERVICES (together with its subsidiaries, divisions, and brands, collectively, the “Company,” “we,” “us,” and “our”) operates and provides the website at www.greenbacktaxservices.com and other subdomains that include greenbacktaxservices.com (collectively known as the “Site”).
By registering and enrolling electronically through the Site, you (“I,” “Your,” and “Client”) agree to be provided with tax preparation, consultations, and/or tax return services (hereafter referred to collectively as “tax return” or “Services”) by the Company, and you understand and acknowledge that you are entering into a legally binding agreement with the Company in accordance with this User Agreement (this “Agreement”), together with any documents it expressly incorporates by reference, including the Company’s Privacy Policy and Terms of Service.
2. TERMS AND CLIENT ACKNOWLEDGEMENTS
- I acknowledge that I am engaging the Company to prepare my United States and applicable state tax return for the current year in accordance with the fee schedule as set forth on the Site.
- I further acknowledge that it is my responsibility to provide all of the information required for the complete and accurate preparation of my tax return. The Company will not audit or otherwise verify the data I submit.
- As the taxpayer, I have the final responsibility for the income tax returns and I acknowledge that I understand the importance in carefully reviewing the returns for accuracy and completeness before signing them.
- I understand that the Company is in no way affiliated with or responsible for decisions, timing, or other activities of the United States Internal Revenue Service (“IRS”), any state tax agency, or any other federal or state government agency.
- This Agreement covers only the preparation of my tax return and does not apply to services related to an audit of the return by the IRS, any state tax agency, other government agency, additional correspondence with a government agency, or other services that may be required after the filing of my return(s).
- I understand that all of the information I provide will be kept confidential; however, I understand that any discussion with any member or affiliate of the Company is not protected by any form of protected privilege.
- I understand that the law provides various penalties that may be imposed when a taxpayer understates their tax liability or does not file returns and Foreign Bank Account Reporting (“FBAR”) prior to the statutory deadlines.
- I understand that tax refund estimates provided by the Company are estimates only and may not be equal to the amount of the actual refund received by the IRS, any state tax agency, or other government agency.
- I understand there may be an instance where it is my responsibility to physically mail in my tax return and that the Company will alert me to such instance, and it is then my responsibility to submit my tax return directly to the IRS or applicable state tax agency.
- I agree to transmit my tax-related information, private documents, and other personal information to the Company via the Company’s secure online upload service (“User-Portal”). I agree to notify the Company for any breach of security or unauthorized use of information while using Company’s User-Portal.
3. PAYMENT POLICY
- Upon execution of this Agreement, and upon review and completion of my tax return, I agree to pay to the Company the flat-fee purchase amount as stated on the Site, or the amount as communicated by the Company to the Client in the instance that additional forms or services may be required.
- Payment is due within five (5) business days of approving the draft tax return.
- After receipt of payment, the Company will submit the tax return to the appropriate authorities or direct the Client to do so if necessary.
- In the event Client fails to make payment, the Company has the right to immediately discontinue Services and remove Client from accessing any files and the User-Portal.
4. CHANGES TO THIS AGREEMENT
We reserve the right to amend this Agreement in our sole discretion without advance notice. If the Company makes any material changes to this Agreement or Services, we will notify you prior to providing the Services.
5. USER-PORTAL AGREEMENT; ACCESS; ELECTRONIC COMMUNICATION
In order to utilize our Services, you will be asked to create an account in the Company’s User-Portal. By setting up an account in the User-Portal, you expressly agree that you are responsible for maintaining the confidentiality of your account and login information and for restricting access to such information and to your phone, computer, and other mobile devices. You agree to supervise and to accept responsibility for all activities that occur under your account or login information. You agree to notify us immediately of any suspected or actual unauthorized access to your account or any unauthorized use of your username or password, or any other potential breach of security.
The Company may terminate your password, account, or use of the Services or User-Portal at any time and for any or no reason. The Company will not be liable to you or any third-party for any termination of your access.
In order to create a user account in the Company’s User-Portal, we require that you provide certain personal information, including your name, email address, and country of residence. Whether or not you provide such information is completely your own choice. However, we will not be able to provide the Services if you do not provide us with such information.
You agree that any information you provide will be accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current or incomplete as of the date the information was provided, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right, without limitation, to suspend or terminate your account and to refuse any and all current or future use of the Services.
We may suspend or terminate your account at any time for any or no reason. We further reserve the right to restrict your access to all or part of the Services for any or no reason.
When you use the Services, submit a request for help, send an email to us, create an account, or otherwise communicate with us through the Services or electronically, you expressly consent to the use of electronic signatures, electronic receipt of records and notices, and electronic and email communication by the Company, its affiliates, or third-party service providers. This includes, but is not limited to, posting notices on the Site or responding to your email. You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to electronic communications by contacting us as provided below.
By providing your phone number, you consent to receive direct dial calls, auto-dialed calls, and pre-recorded message calls from us. You may withdraw your consent to such calls at any time by contacting us as provided below.
Additionally, by providing your phone number, you consent to receive text messages from us, including text messages for marketing purposes. You understand that you are not required to provide this consent as a condition of purchase. You may withdraw your consent and opt out of text messages by texting “STOP” to any text message we send to you or by contacting us as provided below. If you opt out of receiving text messages, you will receive a single confirmation message confirming that we have received your opt-out. Note that opting out of text messages does not constitute withdrawing consent to direct dial calls, auto-dialed calls, or pre-recorded message calls, which consent must be revoked as set forth in the preceding paragraph.
If you use a mobile device, please be aware that your carrier’s normal rates and fees, such as text messaging and data charges, will still apply. You represent that you are the account holder for any phone number you provide. In the event you change or deactivate your phone number, you agree that you will notify us within forty-eight (48) hours to ensure that your messages are not sent to the person who acquires your old number.
6. TERMINATION AND TERM OF AGREEMENT
The Company reserves the right to terminate this Agreement or suspend or terminate access to all or part of the Services at any time in our sole discretion for any or no reason. If your account or access is terminated for any reason or no reason, you agree not to attempt to establish a new account under any name, real or assumed.
This Agreement, as amended, will remain in effect throughout the term of the Services, as well as the term of any subsequent Services purchased by the Client. Client agrees to be bound to this Agreement, as amended, whether it is a repeat or new Service, and for the duration of each Service.
We have the right to disclose your identity or other information about you to any third party who claims that material posted by you, or through your username, violates such third party’s rights, including its intellectual property rights or its right to privacy, and to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD US AND OUR AFFILIATES, LICENSEES AND SERVICE PROVIDERS HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
We cannot review all material before it is posted on the Services, and we cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to you or any third party for performance or nonperformance of the activities described on the Services.
7. CONSENT TO DISCLOSURE OF TAX RETURN INFORMATION FOR THE PURPOSE OF TAX PREPARATION
We require your consent to disclose your tax return information to your specific tax return preparer. Except as provided below, we will never use your tax return information for any purpose other than to prepare your tax return without your consent.
- Federal law requires this consent form be provided to you. Unless authorized by law, we cannot disclose your tax return information to third parties for purposes other than those related to the preparation and filing of your tax return without your consent. If you consent to the disclosure of your tax return information, federal law may not protect your tax return information from further use or distribution.
- You are not required to complete this form. However, because our ability to disclose your tax return information to another tax return preparer affects the tax return preparation service(s) that we provide to you and the related cost, we may decline to provide you with tax return preparation services or change the terms (including the cost) of the tax return preparation services that we provide to you if you do not sign this form. If you agree to the disclosure of your tax return information, your consent is valid for the amount of time that you specify. If you do not specify the duration of your consent, your consent is valid for one year from the date of signature.This consent to disclose may result in your tax return information being disclosed to a tax return preparer located outside the United States, including your personally identifiable information such as your Social Security Number (“SSN”). Both the tax return preparer in the United States that will disclose your SSN and the tax return preparer located outside the United States that will receive your SSN agree to maintain an adequate data protection safeguard (as required by the regulations under 26 U.S.C. section 7216) to protect the privacy and prevent unauthorized access of tax return information. If you consent to the disclosure of your tax return information, federal agencies may not be able to enforce United States laws that protect the privacy of your tax return information against a tax return preparer located outside of the United States.
- If you believe your tax return information has been disclosed or used improperly in a manner unauthorized by law or without your permission, you may us as provided below, or you may contact the Treasury Inspector General for Tax Administration (TIGTA) by telephone at 1-800-366-4484, or by email at complaints@tigta.treas.gov.
8. OTHER ACKNOWLEDGEMENTS
- This Company, its content, and the Services are not in any way affiliated with or endorsed by the IRS or any state tax agency. The Company offers tax preparation services and is not responsible for payment and refund amounts, timing of refunds, or other activities controlled by the IRS or any state tax agency. There is no guarantee that estimates provided are accurate and actual refund amount may differ significantly.
- Neither the Company nor its representatives are engaged in rendering tax advice, legal advice or services, or other such advice. The Company cannot guarantee the outcome of any tax filing, tax refund, or other products and/or services. The Company cannot make any guarantees other than to deliver information, education, and services purchased as described. The Company strives to ensure all tax returns are accurate, complete, and error-free. However, in the event of an error, Client shall be solely liable for any result (including but not limited to penalties and/or audits) due to errors and/or omissions in information provided by the Client to the Company.
- Any testimonials or examples shown through the Site are only examples of what may be possible. There can be no assurance as to any particular outcome based on the use of the Services. By purchasing, you acknowledge that you are participating voluntarily in Company’s Services and that you are responsible for your choices, actions, and results, now and in the future.
- The Company strives to protect Client’s information from any unauthorized access, misuse, or disclosure. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of personal and tax information, the Company has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information collected online. However, Client acknowledges that the personal information shared could be accessed or tampered with by a third-party. Client acknowledges that the Company is not responsible for any intercepted information shared through the Services. Client releases the Company from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. Please refer to the Company’s Privacy Policy for further information.
9. PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with this Agreement. You agree not to use the Services to:
- Access or attempt to access data not meant for you, or intercept or attempt to intercept electronic mail or other forms of electronic communication not intended for you.
- Invade the privacy of, obtain the identity of, or obtain any personal information about any other user of our Services.
- Communicate with us or upload to or transmit on the Services any deceptive, fraudulent, defamatory, indecent, obscene, harassing, violent, or otherwise harmful or objectionable material, or any material that contains nudity, sexually explicit or pornographic material, violence, or discrimination based on race, gender, sex, sexual orientation, religion, nationality, disability, or age.
- Violate any applicable federal, state, local or international law or regulation, or violate the legal rights (including intellectual property rights or the rights of publicity and privacy) of others.
- Promote any illegal activity or advocate, promote, or assist any unlawful act.
- Transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any similar solicitation.
- Impersonate or attempt to impersonate us, our employees, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing), or to misrepresent an affiliation with any person or organization.
- Collect information about others (including email addresses) without their consent.
- Violate this Agreement or any other of our applicable policies or agreements.
- Engage in any other conduct that restricts or inhibits use of the Services, or which, as determined by us in our sole discretion, may harm the Company or users of the Services.
Additionally, you agree not to:
- Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.
- Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring, scraping, or otherwise copying any of the material on the Services, such as scraping for the purposes of mining data to train an artificial intelligence model.
- Use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorized in this Agreement, without our prior written consent.
- Reverse engineer, disassemble, or decompile the Services or any of the material on the Services.
- Probe, scan, or test the vulnerability of our Services, our network, our security, or authentication measures without proper authorization.
- Use any device, software, or routine that interferes with the proper working of the Services.
- Introduce any viruses, Trojan horses, worms, logic bombs, corrupted data or other material that is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.
- Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
- Otherwise attempt to interfere with the proper working of the Services.
Your failure to comply with the above provisions may result in the termination of your access to the Services and may expose you to civil and/or criminal liability. We reserve the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services, and to terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, violating this Agreement.
If you are aware of or experience any circumstances that appear to be a violation of this Agreement, please inform us by contacting us as provided below.
10. INTELLECTUAL PROPERTY RIGHTS
The Services contain intellectual property owned by the Company, its licensors, or other providers of such material, including, without limitation, trademarks, copyrights, proprietary information, and other intellectual property, www.greenbacktaxservices.com, the Company’s logo, and all information, software, displays, designs, text, graphics, photographs, audio files, other files, and the selection and arrangement thereof.
This Agreement permits you to use the Services for your personal, non-commercial use only. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Services and any related content or intellectual property, in whole or in part, without our prior written consent, except as follows:
- Your computer or other electronic device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
- You may store files that are automatically cached by your browser for display enhancement purposes.
- You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
- If we provide social media features with certain content, you may take such actions as are enabled by such features.
You may not:
- Modify copies of any materials from the Services.
- Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services.
- Access or use any part of the Services for any commercial purposes.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of this Agreement, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any related content transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by this Agreement is a breach of this Agreement and may violate copyright, trademark, and other laws.
Except as expressly provided, nothing contained in this Agreement or anywhere on the Site or Services shall be construed as conferring any license under any intellectual property rights of the Company, its licensors, or any third party.
Unauthorized attempts to upload information or change information are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986.
We respect the intellectual property rights of others, and it is our policy to respond expeditiously to claims of intellectual property infringement. We will promptly process and investigate notices of alleged infringement and take appropriate actions under the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act and other applicable intellectual property laws.
Any such notice must include: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or trademark interest; (b) a description of the copyrighted work or trademark that you claim has been infringed; (c) a description of the location on the Site or Services of the claimed infringing material; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the claimed infringing use is not authorized by the copyright or trademark owner, its duly authorized agent, or the law; and (f) a statement by you that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright or trademark owner’s behalf.
Upon receipt of such notice, we will act expeditiously to investigate and, if there is a legitimate basis, remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. We will terminate access for a registered user who is a repeat infringer.
11. AVAILABILITY
We may periodically schedule system downtime for maintenance and other purposes, and the Services may be unavailable due to unplanned system outages or circumstances outside of our control. We shall have no liability to any user or third party whatsoever for the resulting unavailability of the Services, or for any loss of data or transactions caused by planned or unplanned system outages, or for the resultant delay, misdelivery, or non-delivery of information caused by such system outages.
We reserve the right to terminate, withdraw or amend the Services or any portion thereof, including any product, service, or material we provide on or through the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or to the Services altogether.
12. ERRORS
We attempt to provide the most recent, accurate, and reliable information on the Services. However, there may be occasions when information featured on the Services may contain typographical errors, incomplete data, inaccuracies, or items featured that are no longer available. We do not warrant that the information accessible via the Services is accurate, complete, or current. Any errors are unintentional, and we apologize if erroneous information is reflected on the Services. We reserve the right to correct errors and to update the Services and any related content at any time, but we are under no obligation to do so.
13. DISCLAIMERS
Any testimonials or examples shown through the Site are only examples of what may be possible for you. There can be no assurance as to any particular outcome based on the use of the Site or Services. By participating in the Services, you acknowledge that you are participating voluntarily in using the Site and Services and that you are responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use of any information provided on or through the Services.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Services for any reconstruction of any lost data.
TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, RANSOMWARE, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY PRODUCTS, SERVICES, OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY APP OR WEBSITE LINKED TO THEM.
YOUR USE OF THE SERVICES, ANY RELATED CONTENT, AND ANY PRODUCTS, SERVICES, OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, ANY RELATED CONTENT, AND ANY PRODUCTS, SERVICES, OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, ANY RELATED CONTENT, OR ANY PRODUCTS, SERVICES, OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY PRODUCTS, SERVICES, OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
14. LIMITATION OF LIABILITY
By purchasing this Service, you accept any and all risks, foreseeable or non-foreseeable, arising from such transaction. You agree that use of this Service is at your own risk.
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES. ADDITIONALLY, THE COMPANY IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES.
CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. IN THOSE JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL THE COMPANY’S CUMULATIVE LIABILITY TO YOU EXCEED $1,000.
15. INDEMNIFICATION
You agree to defend, indemnify, and hold the Company, its affiliates, licensors, and service providers, and its and their respective officers, managers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns harmless from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees), as well as third-party claims and causes of action, arising out of or relating to any breach by you of any of the Agreement; your access, use, or misuse of the Services; the actual or alleged infringement of any of our or any third-party proprietary or intellectual property right arising out of your copying, republishing, uploading, posting, transmitting, distributing, selling, or using the Services in any manner not authorized by us; or your negligent conduct.. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defense without our prior written consent.
16. LIMITATION ON TIME TO FILE CLAIMS
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN 1 YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
17. TERMINATION
Your failure to comply with this Agreement automatically revokes your authorization to use the Services and terminates all rights granted to you under this Agreement. Your obligations to the Company and its affiliates and third-party service providers relating to your use of the Services prior to termination shall continue after termination. Provisions of this Agreement regarding the content restrictions and limitations, disclaimers, indemnification, and liability limitations shall survive termination of this Agreement for any reason.
18. GOVERNING LAW; VENUE; MEDIATION
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Michigan. If a dispute is not resolved first by good-faith negotiation between the parties to this Agreement, any controversy or dispute to this Agreement will be submitted to the American Arbitration Association. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand and shall take place in Detroit, Michigan or via telephone. The parties shall cooperate in exchanging and expediting discovery as part of the arbitration process and shall cooperate with each other to ensure that the arbitration process is completed within the ninety (90) day period. The written decision of the arbitrators (which will provide for the payment of costs, including attorneys’ fees) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or decree in equity, as circumstances may indicate.
19. SEVERABILITY
If any term, provision, covenant, or condition of this Agreement is held by a mediator/arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
20. ASSIGNMENT
This Agreement binds and inures to the benefit of the parties’ successors and assigns. This Agreement is not assignable, delegable or otherwise transferable by you. Any transfer, assignment or delegation by you is invalid. We may assign this Agreement at any time without notice or consent.
21. NOTICES
All notices, requests, demands, and other communications under this Agreement shall be in writing submitted to help@greenbacktaxservices.com. If you believe your tax return information has been disclosed or used improperly in a manner unauthorized by law or without your permission, you may contact the Treasury Inspector General for Tax Administration (TIGTA) by telephone at 1-800-366-4484, or by email at complaints@tigta.treas.gov.
22. ENTIRE AGREEMENT; WAIVER; HEADINGS
This Agreement constitutes the entire agreement between you and the Company pertaining to the Services and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by the Company shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the Company. The subject headings of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
23. HOW TO CONTACT US
If you have any feedback, comments, questions, or requests for technical support relating to the Services, you may contact us:
