Customer Reviews

Customer Reviews

Here at Greenback, our proudest moment is when we turn a tax-avoider into a happy, care-free expat who no longer dreads tax time because we made the process so easy! We are so happy our expat tax services are helpful to so many Americans living abroad—and we love hearing from them in our customer reviews! Read some reviews to learn about the Greenback customer experience straight from the expats we’ve worked with.

We have expat tax expertise like no other. But don’t just take it from us.

Happy Expats Using Greenback Expat Tax Services

Every year, I dread tax season, but this year I actually ENJOYED doing my taxes! I felt in good hands from the moment I had my initial 15-minute consult. For the first time, I genuinely felt in good hands with the right tax expert for my situation. I love the online portal that makes it so easy to add important docs, the communication and expectations were clear and well communicated, reminder emails are automatic and helpful…I’m 100% satisfied, will be using Greenback next year and highly recommend their services.”

— Jamie C., Spain

“I have had the folks at Greenback do my taxes for about 10 years now and have always been satisfied with the process, service, pricing, and, importantly, the results! I am one that appreciates having the same accountant do my returns over the years. This continuity is just one of the “soft” or “hard to measure” metrics in why I appreciate this service! I can highly recommend them with confidence!”

— Joe C., Australia

“Super fast, efficient, accurate, and cost-effective. I keep using Greenback year after year and will continue!”

— Andrew, Singapore

My tax advisor just became my personal hero. American expat friends, no matter where you live: if you are ever in need of assistance with your ever-so-complicated tax returns or FBARs, please contact Greenback! I can recommend them without reservation. My angel of a tax advisor went to great lengths and was absolutely reliable, professional, and congenial throughout. I will forever be grateful for his competent advice that finally got me back on track with American taxes.”

— Susan Lynn D., Germany

“Greenback is the perfect niche business. They do what they do extremely well. They are professional, responsive, and resourceful. Working with them takes the dread and tedium from that uniquely American original sin of having to pay taxes on worldwide income while living abroad. I cannot imagine facing this yearly slog without Greenback! My accountant, whom I have never met, of course, is one of my favorite people.”

— Stephen N., France

“Greenback made a complex process straightforward. I have just moved to the UK from the US and, with salaries from two jobs in two countries with different tax years, as well as rental income, I would have been lost without Greenback. They made my life easier, provided value for money and the accountant with whom I worked was helpful and happy to answer all my questions. I’ll be using Greenback for my taxes next year and for many years.”

— Michael L., UK

“Third-year in a row and I’ll be back for a fourth! As a former expat now repatriated to the US, I found dealing with foreign assets to be cumbersome and increasingly fraught with risk. I selected Greenback because they are expats themselves… so they have a vested interest in understanding the evolving tax landscape and getting it right. My accountant communicates rapidly and responsively; no question ever too silly for her to answer and she is extremely diligent in follow-up and attention to detail. Taxes are almost stress-free!

— Ramona, USA

US Expats Before Using Greenback

Our customers tried doing their expat taxes themselves or working with other expat tax companies that claim to be cheaper and faster but they learned expat taxes need experienced expat accountants.

“So incredibly professional and KNOWLEDGEABLE! I was working with HR Block and they delayed me for 9 months. They didn’t have complete knowledge of my situation, and as soon as I switched to Greenback, I was given clear options, professional service, detailed instructions, and great response times. The value of this service is UNMATCHED. I will be working with my Greenback accountant next year 100%. Thank you SO much for relieving my stress and getting my papers sorted perfectly!”

— Kristina

“I moved away from the US in 2017 and spent nearly 5 years hunting for a tax preparer that could meet my high expectations for my situation (as I move country every 2 years). I took the jump and contacted Greenback and was matched with Christopher. And BOOM I found my match. I am so glad I ended up using Greenback/Christopher rather than doing TurboTax again because if I had used TurboTax I would have missed out on a $1,400 Economic Recovery Rebate, FREE money. Using Greenback paid for itself. I also feel rested knowing that when I move countries, Greenback travels with me. Rather than finding a US tax person in each country I move to.”

— Jessalyn

“This is a very good option for Expats. Sooo much better than TurboTax or H&R Block’s “Expat” service. I’ve used both the H&R (complicated + surly customer service) and TurboTax (useless for overseas support) systems. My Greenback tax advisor was outstanding. Professional, knowledgeable, friendly and helpful with all my questions.”

— KDF

I always use Greenback, used another company last year that was half the price and totally regretted it. Greenback are professional and quick!

— Kerri

This is my second tax year with Greenback. I was once again totally happy with the service, the professionalism and the quick response to all my communications. I have done my U.S. expat tax returns myself until now and have never had confidence that they were 100% correct. The peace of mind I get from working with Greenback is totally worth the price. Also doing the returns myself always puts me in a bad mood and my partner likes the fact that I’m happy now.

— Jon

“In 2019 I did my return with another firm because it was cheaper. But it was more stressful, the questionnaire was difficult to navigate and the advisers were impatient with my confusion. So I came back to Greenback in 2020, because I was confident it would be a stress-free experience.”

— Shirley R., UK

Before I found Greenback, filing my tax was like an unwinnable boss battle from a videogame. For years I relied on inexperienced, in efficient and often fraudulent preparers who only cost me more and money year over year. This was my fourth year with Greenback and Mary and I’ll be hard pressed to overstate how painless and fluid and flawless the tax filing process has been every single time. I don’t see myself ever leaving Greenback and will happily recommend to anyone I care enough about to let them in on the best kept tax season secret.

— S Khan

We have 1,000+ more reviews like these.

Read them, or try Greenback Expat Tax Services and see the difference yourself.