- About Greenback
-
Services + Pricing
- Federal Tax Return Preparation: FAQs
- Late Tax Return Preparation: FAQs
- Foreign Bank Account Reporting
- Foreign Account Tax Compliance Act Reporting
- Small Business Tax Return Preparation: FAQs
- Streamlined Filing Package for Tax Compliance: FAQs
- UK Self-Assessment Tax Return: FAQs
- Canadian Tax Return Preparation: FAQs
- Additional Expat Tax Services
- Consultations
- Tax Prep Process
- Account Assistance
- Completing Your Questionnaire
- Support
Why can’t I delete files and documents I’ve uploaded to my account?
Due to IRS compliance, documents are not able to be deleted once uploaded. If you have a different version of the document you need to upload you can add a different version of the document to your account and let your accountant know.
Articles in this section
- What Browser Should I Use?
- Can I Mail You My Documents?
- How Do I Update My Password?
- Who Is My Accountant?
- How Do I Update My Email Address?
- I’m Getting a File Size Error When Uploading My Documents. What Should I Do?
- Why can’t I delete files and documents I’ve uploaded to my account?
- When do I have to pay for my Greenback services?
- How Do I Request for Greenback to File My Extension?
- How can I access my files?
- Where can I view prior invoices and returns?
