What Happens If My Accountant Is No Longer With Greenback?

No need to worry—if your previous accountant is no longer with Greenback, we’ll make the transition seamless for you.

Our Customer Champion team will assign you to another highly qualified member of the Greenback accounting team, all of whom specialize in US expat tax preparation. Your new accountant will have full access to your account history and tax documents, so you can continue right where you left off, without missing a beat.

Here’s how to get started:

1. Log in to your Greenback account:
   https://account.greenbacktaxservices.com/AppLogin
2. If you haven’t already, click the green button that says “Yes, I want to work with you again this year!”
3. Once submitted, you’ll be matched with a new accountant who will:
   • Review your tax history and current documents
   • Answer any questions you have
   • Prepare your return with accuracy and attention to savings opportunities

Our team is committed to making your experience smooth, stress-free, and just as thorough as ever.

If you haven’t registered yet, just click the “Get Started” button in the top right corner of your screen to jump right in!