Can I Delete Files or Documents from My Greenback Account? 

If you uploaded the wrong document or want to remove a file from your Greenback Tax Companion portal, here’s what you need to know about deleting or replacing files. 

Why Can’t I Delete Uploaded Files? 

Due to IRS compliance requirements, documents uploaded to your Greenback account cannot be deleted once submitted, and we are required to retain tax-related documents for up to 6 years after filing. This ensures accurate recordkeeping and protects both you and your tax preparer in the event of an audit. 

What If I Uploaded the Wrong Document? 

No problem. You can upload a corrected version at any time by: 

• Logging into your Greenback Tax Companion 
• Navigating to the Files section 
• Uploading the new version 
• Notifying your accountant so they know which version to use 

Not sure what’s required? Review what documents you need to file your U.S. expat tax return. 

Expat Tax Planning Documents Checklist

Dreading the last minute scramble of pulling together your tax documents? Despair no more!

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Need Help Replacing or Moving a File? 

If your return hasn’t been filed yet, our Customer Champion team can help you move or flag files before submission. 

If you’re unsure which years you need to file or are using the Streamlined Filing Compliance Procedures, we’ll guide you on what documents apply. 

Related FAQs 

• How Can I Access My Files? 
• What Documents Do I Need to Upload for My U.S. Expat Tax Return? 
• How Do I Create an Account with Greenback? 
• How Greenback Matches You with an Accountant 

Still have questions? 
Reach out anytime at help@greenbacktaxservices.com — we’re here to help.